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If you would like to pay with another form of payment besides a credit card, please email info@nacg.org.


The NACG utilizes USPS Media Mail to ship orders to ensure our costs are affordable and accessible to all. This mail service can sometimes take up to 8 days to receive. We appreciate your patience in waiting for your order.

While National Alliance for Children’s Grief does not currently collect sales or use tax in your state, this purchase is not necessarily exempt from sales or use tax merely because it was purchased via the internet or other remote means. Some states require purchasers in that state to file a sales or use tax return at the end of the year reporting all non-taxed purchases and pay tax on those purchases. Any information about how your state collects taxes should be found on your state’s Department of Revenue website.

We are currently experiencing technical difficulties with our payment processor. If you experience an error when submitting your order, do not press the complete order button multiple times or submit multiple orders. Please email us at info@nacg.org if you have any issues or questions about your order.

We apologize for any inconvenience or delays this may cause. Our team is actively working to resolve the issue as quickly as possible. Thank you for your understanding and patience.