Designing and Implementing a program Evaluation Tool: Lessons and strategies learned from one organization's experience

Wednesday, February 25, 2015 | 2:00 p.m. Eastern | 11:00 a.m. Pacific

Registration Information

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Presentation Description 

 Program evaluation is a critical step to ensure quality programming and demonstrate impact to current and potential funders.  It can also help potential participants understand how your services can help them.   This webinar will provide an overview of the process that the Center for Grieving Children followed to develop its tool for measuring impact and evaluating program outcomes for a peer support program.  Susan will provide an overview of relevant literature which informed this project, discuss considerations when designing a tool, strategies for an effective roll out and share preliminary results from the Center’s evaluation.  This webinar is appropriate for program and development staff.

About the Presenter:

 Susan Giambalvo, LCSW is the program director at the Center for Grieving Children in Portland, Maine.  At the Center, she is responsible for the development, implementation and delivery of family services and new initiatives including program evaluation and outcomes.  As the lead grant writer and the program director for the Center for Grieving Children, Susan is in the unique position of understanding and applying outcome measurements to improve program, demonstrate impact and complete reports to funders.  Susan was trained in creating program logic models including developing program outcomes by the University of Southern Maine Muskie School of Public Service and worked closely with the University of New England Project REACH on the Center’s current evaluation tool.  Susan received her masters of social work from Hunter College School of Social Work in New York City with a concentration in group work.  She has almost 20 years of experience working in a variety of clinical and community based settings supporting children and families.


1:  Participants will be able to list the benefits and challenges of program evaluation

2:  Participants will be able to state desired outcomes for their setting and describe their relationship to a program evaluation tool.

3:  Participants will be able to identify and consider relevant factors in designing and implementing a tool.


CE Learning Systems, LLC

APA - The National Alliance for Grieving Children's continuing education co-sponsor, CE Learning Systems, LLC, is approved by American Psychological Association to sponsor continuing education for psychologists. CE Learning Systems maintains responsibility for this program and its content.

NBCC  - CE Learning Systems, LLC is an NBCC-Approved Continuing Education Provider (Provider # 5951) and a cosponsor of this event/program.  CE Learning Systems, LLC may award NBCC-approved clock hours for events or programs that meet NBCC requirements. CE Learning Systems maintains responsibility for the content of this event. 

ASWB - CE Learning Systems, (Provider #1020), is approved as a provider for social work continuing education by the Association of State Social Work Boards (ASWB), through the Approved Continuing Education ACE program.  ASWB Approval Period: 02/23/2013 - 02/23/2016.  Social workers should contact their regulatory board to determine course approval.  Social workers participating in this course will receive 1.5 clinical continuing education clock hours.

NAADAC - NAGC's Continuing Education Co-sponsor, CE Learning Systems, is approved by the National Association of Addiction and Drug Abuse Counselors (NAADAC Provider # 410) to provide continuing education courses.  CE Learning Systems maintains responsibility for this program and its content.

 CE Process

CE Certificate and Evaluation Process

Psychologists, Counselors, Addiction Counselors & MFT's:

If you are a Psychologist, Counselor, Addiction Counselor, or MFT, a continuing education certificate for the event you attended be obtained using the website, CE-Go. 

Approximately 3 days after the conclusion of the event, you will receive an email link to CE-Go (This link will be sent to the email account you used to register for the event).

Upon accessing the CE-Go website, you will be able to:

·         Complete an evaluation forms for the event you attended

·         Download your continuing education certificate in a PDF format

 If you have any questions or concerns regarding the CE-Go process, please contact CE-Go at 877 248 6789 or by email at

Social Workers:

To earn continuing education for webinar events, Social Workers must complete an exam.

Approximately 3 days after the conclusion of the event, you will receive an email link to where you will have the opportunity to complete an exam and print out your certificate.

If you have any questions or concerns regarding the exam and CE-Credit process, please contact CE-Credit at 877 248 6789 or by email at


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